Burgerville

Burgerville

About this app

Welcome to Burgerville’s ordering app and rewards store where you earn points with every $1 you spend.

With the Burgerville app you become a member of Localville where it’s easy and convenient to order your Burgerville favorites while earning points towards free
food. Earn 10 points for every $1 you spend. Choose rewards like an Original Cheeseburger, Fries, Everyday Shakes, ½ lb Colossal Burger, Bacon Cheeseburger and
more . . . yum! Since Burgerville is locally sourced, every dollar you spend supports over 1,000 local ranchers, farmers, and producers.

With our app, Localville members can:
• Earn free food just for joining
• Earn 10 points for every $1 you spend
• Use your points to get almost anything on the menu for free
• Climb our status levels from Small Fry to Big Cheese
• Personalized offers and exclusive menu items
• Conveniently order ahead for pick-up or delivery
• Customize your order the way you like it
• Receive a free treat on your birthday

Ratings and reviews

There were several times when I went to use the old app, that the server would be down and I'd be unable to collect or redeem points. I was excited about the updated app, but they left off the ability to attach a debit/credit card so we're able to pay with the app. Huge downside, in my opinion. We really loved being able to scan and go for rewards, as well as payment.

Overall the idea is great, the execution could be better. For example, let say you forgot your phone or even just to scan your phone, you miss out on points, you should be able to scan your receipt to earn the points you should have gotten if you would have remembered or scanned your phone. I also think the point system could me tweaked a bit but I understand why it is the way it is.

The app isn't usable in its current form because: 1) If an item is out of stock, the app will proceed as if you can order it till you tap review order, and then it'll say an item isn't available close app or clear basket. If you clear the basket, it'll delete all of your items & force you to start over again. You also have no clue which item(s) are the ones that aren't available. You have to guess & hope it won't tell you that message again. I didn't know which of my 10 items was the one that was out of stock. I tried 3 times to order online & just got too frustrated and gave up. The app should tell you what item isn't available or better yet, not display that as an option in the first place. This is pretty basic app functionality. 2) There are some items that are necessary that are hidden in drop down menus that you have to tap on in order to see. The app will only tell you that you're missing a field for an item, but it won't highlight what you're missing because it's part of a drop down menu that hasn't been expanded yet. 3) You can only add 1 topping to shakes in the app - like you can't have whipped cream & something else added. You can add more than 1 item to a shake in the store - like a Mint shake with extra mint chips and whipped cream. On the app you have to decide if you want whip or extra mint chips, not both.

What’s new

We’ve made paying even easier!

You can now Scan to Pay — just scan a QR code to complete payments quickly and securely. Even better, you can redeem a reward at the same time.

As always, we’ve made performance improvements and squashed a few bugs to keep everything running smoothly.