Cold Stone®

4.5
2.62K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!

ABOUT MY COLD STONE CLUB REWARDS
+ Earn 1 point for every $1
+ Receive a $5 Reward with every 50 points
+ Enjoy a Buy One, Get One FREE on your birthday

FEATURES
+ Order ahead and pick up at the store
+ Or, get your order delivered right to your door
+ Easily re-order with favorites and recent orders
+ Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Updated on
Jul 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.5
2.52K reviews
Joseph Smith (Superjps)
October 9, 2023
If you're looking to get your order ahead of others, this is an app to get. The app itself works for that part, but it doesn't work great if you have rewards to spend. For me, it says I have that $5 off to use in the rewards inbox, but it doesn't show when I go to check out. It doesn't save any payment methods, whether you check the "save payment method" box or not. Please fix this app :(
3 people found this review helpful
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Heather Lionelle
October 3, 2023
The app is clunky. It saves credit cards, but eventually you have to add it again because something gets messed up on their end. Make sure to select the correct location and deliver/pick up before you order. If you have to change it you lose the whole order and have to start over.
4 people found this review helpful
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Kahala
October 9, 2023
Hi there! Thank you for taking the time to share your feedback with us! We're always looking for ways to improve the user experience. Your comments will be shared with our app developers for their consideration in future updates. Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️
Naomi Doll
July 19, 2023
The app has so many bugs. 50% of the time the app is just completely white and nothing loads. Often times it say online ordering not offered at nearby stores even though they do. The app consistently logs me out or makes me reenter my info 10 times. The app almost always crashes in the middle of ordering. In the rare times that the app does let me or order the status of my order never updates or is incorrect
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Kahala
July 25, 2023
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)

What's new

• Bug fixes & other improvements