David Johnson (BlackDeath70)
This app has been very hard to use. Ordering and scanning for points is not bad, but redeeming rewards is difficult and confusing. Once you've redeemed a reward, you can't just add that item to your cart. You have to use it like a coupon at checkout, and then you can only use one reward per order. Not all drinks are available to order through the app, either. They only offer premium beverages, coffee, and tea. If you want a regular coke, you have to order a combo meal.
42 people found this review helpful
I like this app so far, but have encountered a couple issues. 1. I have never been able to redeem rewards... which is the incentive for using the app in the first place. For some reason, i cant even get the two free tacos for signing up. Already ordered 3 times. 2. There is no option, when I have a problem with the order, to get the order fixed or a refund. Other than that, this app is smooth sailing. I just hope the employees working the actual store remember to look for mobile orders...
49 people found this review helpful
Would be great if you could actually use the coupons with the app. But the app doesn't seem to recognize what you add when it comes to the coupons and it seems to date itself way ahead of the coupon so expiring them even though they're still good. A real disappointment. Also the ads talk about app exclusive deals and trust me, they are not there.
68 people found this review helpful