Pretty awful app, so bad that I feel bad for the company. This is a healthcare app, should be accurate and easy to navigate. Tried to fill out a form about 6 times , kept crashing, same text copies to other fields, you change it there- then your answer to the previous question gets changed to the same text. Hard to explain but frustrating as heck. I hope they can improve the app.
8 people found this review helpful
For something that is used for important and potentially expensive appointments it is unacceptably buggy. The app cannot deal with my phone changing orientation or the screen being woken up after falling asleep. The screen should not fall asleep in the first place but the fact that it causes me to be added to the call a second time means I have to quit and start the app in the middle of the call. It also does this if the phone goes between portrait and landscape. This is on a Samsung Note 9.
18 people found this review helpful
I installed the app on my android device. While the auto-rotate function was on.. the app wouldn't switch from portrait view to landscape view. And when I engaged with online customer service for support. Not only the representative was unable to solve this issue (so does this app can be viewed on landscape mode?) or then pretty just just ignored me when she realized she couldn't help me.
15 people found this review helpful