OneAssist-Protection & Repairs

42.7K reviews
Content rating
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About this app

We are India’s highest-rated protection expert!

We exist to make your everyday life easier by protecting and assisting you on the things that matter the most to you every day.

Be it phones or TV or AC or UPI payments, we have become so dependent on so many small things. Even when one of these daily dependencies does not work or get stolen, life becomes extremely hard. That is where we step in to offer solutions across domains like Personal Electronics, Home Appliances, Personal Finance or Lifestyle.

Key features:
- PROTECT your Gadget & Appliance: Protect your new phones and appliances against accidental damages
- NO MORE COSTLY REPAIRS: Add years to your Gadgets & Appliances with Extended warranty
- FRAUD PROTECTION: Protect your m-wallet/ debit cards/ credit cards/ UPI from frauds
- SELL OLD MOBILE PHONES: Get the best price for your old phones
- RAISE CLAIM REQUESTS: OneAssist plan subscribers can raise claims and requests in a jiffy
- REAL TIME TRACKING: Track your service request in real-time

Key plans:
- Accidental & Liquid Damages for gadgets and appliances
- Extended Warranty for gadgets and appliances
- Fraud protection plan for cards and wallets

Key service benefits:
- Best-in-class service experience: 4.6 stars on Google reviews with 30,000+ reviews
- Free pick up and drop
- 24x7 call center with regional languages
- 27,000+ pin codes covered across India
- Industry-best Service and repair timelines
- In-house repairs by verified experts for home appliances

Key devices covered:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
Updated on
Dec 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

42.4K reviews
Abhay Kumar Shukla
December 5, 2023
Initially I was sceptical and irritated due to delay in the pickup as it took much time by the pickup partner to complete the pickup, however, once pickup is done, all went blazing fast and finally it served true to its claim and insurance, full refund of the sum at the earliest. Kudos to OneAsist! I have purchased again a plan for my new purchase which is a blutooth speaker from Tribit.
OneAssist Consumer Solutions
December 6, 2023
Dear Abhay, you're making us blush! We appreciate any opportunity to hear from our customers and do our best every day to ensure that our customer’s needs are met and heard - Team OneAssist.
sreedhar namba
December 4, 2023
I have faced issue with my samsung fold 3 phone after 6 months of purchase, the Samsung has refused to repair the mobile as it has some internal damage. But I have taken one assist insurence on my samsung fold 3, which helped me to repair the mobile at nominal price and also I had regular followup with Mr. Adnan, from one assist from pick to drop, he helped me giving all updates on the repair. I suggest all to purchase one assist for ur valuable electronic devices to stay with peace of mind.
OneAssist Consumer Solutions
December 4, 2023
Dear Sreedhar, great to hear you're satisfied! Your feedback matters to us. Regards Team - OneAssist.
Anup Gupta (Appy McCoy)
September 16, 2023
It's a scam. Their app is not able to upload any image or document. I booked it for earpods and their chatbot is asking if my touch screen is damaged 😂 their chatbot is not optimised for other devices. They have programmed it just for smartphones. And still it's not working. It's showing "uploading..." forever.
18 people found this review helpful
OneAssist Consumer Solutions
September 20, 2023
Dear Anup, we would like the opportunity to investigate your feedback further. Please provide us with your registered contact number via this link We’ll work to resolve your issues as quickly as possible and make the results better than before - Team OneAssist