God swear, totally fraud please do not buy any oneassist insurance. They will say the damage is due to your negligence, get it ok by yourself even for a small scratch.. They are there onlt for collecting money. No response from what they called live chat and also from customer care always say your case is under verification and finally rejected. Please make it viral so that no one get into trouble... I am making a poster and posting it everywhere on social.
I have a credit card. Then one assit fee team debit 1299rs in my account on date 04/10/2017 without my permission. That day I was call my bank customer care and cancel this fee and refund my amount. She told take my complaint and forward to one assit fee team that team call you 7working days for cancel this fee. Today 12/oct/2017 I received call by the one asssit fee team. One executive call me and he forced take this insurance. I say please clear and cancel this issue and refund my amount. He accept my request and he told this service deactivate in your account with in 8 to 10 working days. I am waiting for this refund amount, I want my service request number
totally Fraud... Never take any plans of OneAssist. They have deducted 1299rs from my credit card with any confirmation. And when i call to customer Care for refund my money no. They started forcing me to take that plan. And before giving any refund again deducted 100rs refund charge but still i did not get refund.
Update 2: Lies like called and no response are pretty common and now, I have 0 faith or trust in this company. Burnt my hard earned money, OTHERS PLEASE AVOID Update: Nothing till date as usual If one should know how to NOT do customer service, this is the best example
Oneassist is cheaper company. I got a call about there service activation I am clearly say I don't need your service but this company activate the play take payments from my HDFC credit card without my permission. The customer service is also very bad. When I say to deactivate this service and refund my money they deny.
Fraud people.. The review system should be start from minus.. I'll give in minus.. without my permission they deduct 1299 rs, from my credit card and I call them and I told refund my money, they took my complaint, after 5 days they called me and told me we ll not refund money because it's already subscribed.. I asked you people providing safety against fraud people or you only doing fraudness with us, without intimating deducted money from my account.. really this is rediculous.. don't buy any product.. instead of protecting from fraud these people are only doing fraudness.. I given 1299 to one assist as charity.. fraud people..
Crash and bug fixes