150 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Download today to discover what the My SSP app can do for you.
Created by clinical and cultural experts, the My SSP app helps international and domestic students succeed by providing access to Morneau Shepell’s Student Support Program (SSP). Students can access the program anytime, anywhere, 24/7, to connect with a Student Support Advisor who speaks their language, understands their culture, and can work with them to succeed while studying abroad or at home.
• Is free to download and available worldwide in six languages (English, French, Korean, Chinese, Arabic and Spanish).
• Features immediate, confidential and culturally relevant support in various languages for any of life’s challenges.
• Let students call or chat with a Student Support Advisor 24/7.
• Has interesting articles and videos on a range of health topics, produced specifically for busy students.
Updated on
Apr 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

147 reviews
Danielle Law
April 29, 2023
The texting services it provides is mediocre at best. Scripted, with a range of helpfulness. Some are great, some are not, and all of them type super slow. The first person I talked to suggested scheduling recurring counseling sessions (why I tried mySSP in the first place) and despite getting confirmation emails, two different counselors didn't show up. This app honestly caused me more problems than it's worth. I would've recommended it in the past, but not anymore.
Did you find this helpful?
March 15, 2023
I was immediately told that students are only allowed to use this service at one time during their entire course of attending classes and that you will be barred from attempting to reach out if you ever have issues crop up again. I was not asked my user password or security question but was instead immediately turned away despite being in the middle of a severe depressive episode just looking for advice. it only made my episodes worse.
2 people found this review helpful
Did you find this helpful?
February 21, 2021
The app isn't all its cracked up to be. It is NOT meant for online counseling (as you are provided a 30 min 'counselling' session, that can be done via chat or phone, once every 24-hour period.) Moreover the online counselors receive different training than in-person ones -- which may explain why conversations feel scripted, impersonal, and cold. Overall, the purpose of the app is to set you up with an ongoing counselor, for whom you have book an appointment with.
23 people found this review helpful
Did you find this helpful?

What's new

Bug fixes and performance improvements