3.3
125 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Download today to discover what the My SSP app can do for you.
Description
Created by clinical and cultural experts, the My SSP app helps international and domestic students succeed by providing access to Morneau Shepell’s Student Support Program (SSP). Students can access the program anytime, anywhere, 24/7, to connect with a Student Support Advisor who speaks their language, understands their culture, and can work with them to succeed while studying abroad or at home.
My SSP:
• Is free to download and available worldwide in six languages (English, French, Korean, Chinese, Arabic and Spanish).
• Features immediate, confidential and culturally relevant support in various languages for any of life’s challenges.
• Let students call or chat with a Student Support Advisor 24/7.
• Has interesting articles and videos on a range of health topics, produced specifically for busy students.
Updated on
May 11, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.3
125 reviews
Google User
February 21, 2021
The app isn't all its cracked up to be. It is NOT meant for online counseling (as you are provided a 30 min 'counselling' session, that can be done via chat or phone, once every 24-hour period.) Moreover the online counselors receive different training than in-person ones -- which may explain why conversations feel scripted, impersonal, and cold. Overall, the purpose of the app is to set you up with an ongoing counselor, for whom you have book an appointment with.
15 people found this review helpful
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Mari S
December 18, 2018
This is my fourth time trying to talk to a "counsellor" on this app. 3/4 if those times that I managed to actually connect to one, they didn't respond after the first, "hello how can I help you?". Each time I wait no less than 30 minutes for a single response that doesn't come. 3 other times I've been told I'd be contacted when someone was available (during a time where things were too busy) but to recieve no notifications or anything despite being explicitly told that I would be called.
20 people found this review helpful
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Clare Jang
February 23, 2021
Korean translation is literally broken. It translates "Get support" into something like "You get support" (in English equivalent), "Complete" (as a verb) into "Complete" (as a adjective, in Korean, they have DIFFERENT spellings), ... I cannot even list them all, as there are so many broken translations.
6 people found this review helpful
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What's new

Bug fixes and performance improvements