User experience is not good That does not mean it is bad. I have had at least 2 fails making reservations with OpenTable that do not happen when I make reservations without OT. For some reason I end up picking not the right day with OT and then OT shames you with an email. I am not down with that for 2 reasons. One, time has passed and the reservation you thought you had may not be available. Two, you did not intend on missing anything so why the shame. I am sure OT thinks their UX is great but a pattern is emerging
Nice app. Confusing search The app is highly user friendly and very quick and smooth with a great UX and UI. The search was confusing as it wasn't pulling restaurants exclusively by name and required location. Usually app just maps near your last known location so that took a little extra effort. Otherwise would highly recommend.
App fine, comment on Open Table: Convenient for booking but using points is not You would think the restaurants participating in Open Table would all accept the rewards credit, bit the majority do not. Only found one of at least 25 restaurants we frequent that you can use rewards.
Sucks, can't find restaurants App sucks, can't find my local restaurants in Lakeway, TX. Have to go to the restaurant's website (who partners with OT), select reservation, launches OT website, still can't even search for a reservation. Called them and made a reservation the old fashioned way. This app is a waste of space on my device.
Awesome, most of the time This app has helped me out so many times! The only reason I didn't give 4 stars is that sometimes, without warning, it just quits working. This has been frustrating, but it works most of the time. I have even gotten reservations almost immediately through OpenTable at a restaurant that just told me on the phone that they had nothing for two hours.
Perfect for reservations This makes it so much easier to reserve a table. There's no need to call and speak with someone who might get the reservation wrong. Plus you get everything about the restaurant in one app
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