
Jennifer Hader
The worst app. Viewing access history is sporadic. It seems to only keep the last two- Maybe. When I click on to pay my account it takes me to a Uhaul page. Have not been able to successfully open the gate with the app yet. I'd love to be notified when someone enters with my code, but that seems to be too much of a stretch. The only reason I'm keeping the app is because I maybe might possibly be able to see history sometimes. 🤷♀️
15 people found this review helpful
OpenTech Alliance
October 7, 2024
Thank you for your feedback, and we’re sorry for the issues you’ve encountered with access history and gate functionality. Please have your facility manager contact us at 1.602.773.1700 with your phone type, software version, and facility name so we can investigate and improve your experience. We appreciate your patience!

Joslyn Lorenz (Jozie)
I'm trying to set this up for the first time. I gave it permission for location, Bluetooth, and alerts, but then the app just shuts down. After I close it, I can't even open it again. I tried clearing the cache and data, and when I restart, the same thing happens. I've also uninstalled and reinstalled the app, but I'm still having the exact same problem. It seems like this app isn't working at all.
3 people found this review helpful
OpenTech Alliance
April 28, 2026
Hi Joslyn, we're very sorry for the trouble! We experienced an issue over the past few days causing the app not to load properly for some users. This has since been resolved. Please try relaunching the app and reach out at 1.602.773.1700 if issues persist. Thank you for your patience!

Steven Fischer
This app has always been a little buggy on Android, but usable. Unfortunately, lately it won't even open up. Verified that it was updated and current. Keeps freezing at opening lavender colored screen or at loading your data screen. Uninstalled the app and then reinstalled. that didn't help. very frustrating.
1 person found this review helpful
OpenTech Alliance
April 28, 2026
Steven, we're very sorry for the trouble! We experienced an issue over the past few days causing the app not to load properly for some users. This has since been resolved. Please try relaunching the app and reach out at 1.602.773.1700 if issues persist. Thank you for your patience!