Optima Health

Sentara

About this app

The Optima Health mobile app is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.

OPTIMA HEALTH MOBILE APP FEATURES

Individuals and covered family members can *:
- Find doctors and urgent care centers
- View coverage and benefit details
- Access personalized wellness tools
- View and email member ID cards
- Access claims information, including in-network plan expenses, deductibles, and balances
- View user profile and update email address
- Access Optima Health contact information

*You must be an Optima Health member registered on optimahealth.com to use the secure features of the mobile app.

About Optima Health

Optima Health provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.

Ratings and reviews

I keep getting system error for 3 years I been contacting member services an seem like I can't get an update on the status or they not resolving my issue it shouldn't take all this time to resolve one issue it's so frustrating I just wanna be able to log in I have to keep reaching out to member services every month keep saying IT going to reach out never heard nothing

The app restarts to the home screen when you leave and come back to it. It has also crashed three times in the last five minutes of me trying to explore what all is available on it.

App isn't allowing picture uploads. Also video and audio is not working.

What's new

Various improvements and maintenance.