Optima Health

665 reviews
Content rating
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About this app

The Optima Health mobile app is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.


Individuals and covered family members can *:
- Find doctors and urgent care centers
- View coverage and benefit details
- Access personalized wellness tools
- View and email member ID cards
- Access claims information, including in-network plan expenses, deductibles, and balances
- View user profile and update email address
- Access Optima Health contact information

*You must be an Optima Health member registered on optimahealth.com to use the secure features of the mobile app.

About Optima Health

Optima Health provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.
Updated on
Oct 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

653 reviews
Nichole Washington
November 11, 2023
I keep getting system error for 3 years I been contacting member services an seem like I can't get an update on the status or they not resolving my issue it shouldn't take all this time to resolve one issue it's so frustrating I just wanna be able to log in I have to keep reaching out to member services every month keep saying IT going to reach out never heard nothing
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Isun M
November 1, 2023
The app restarts to the home screen when you leave and come back to it. It has also crashed three times in the last five minutes of me trying to explore what all is available on it.
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Lisa E
October 27, 2023
App isn't allowing picture uploads. Also video and audio is not working.
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What's new

Various improvements and maintenance.