Sentara Health Plans

3.5
703 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Sentara Health Plans mobile app (previously known as Optima Health) is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.

Sentara Health Plans MOBILE APP FEATURES

Individuals and covered family members can *:
- Find doctors and urgent care centers
- View coverage and benefit details
- Access personalized wellness tools
- View and email member ID cards
- Access claims information, including in-network plan expenses, deductibles, and balances
- View user profile and update email address
- Access Sentara Health Plans contact information
- Manage your Communication Preferences

*You must be an Sentara Health Plans member registered on http://sentarahealthplans.com to use the secure features of the mobile app.

About Sentara Health Plans
Sentara Health Plans provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned, and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.
Updated on
Oct 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.6
691 reviews
# JMann
August 28, 2024
***Update August 28, 2024 Login issues are fixed. App seems to work as intended. Thank you Development Team! 🙂 *(Old Review)*This app has potential but as of now Jan 03, 2024, it is currently USELESS!!! It keeps freezing the screen with error messages whenever you attempt to interact with anything on this app. You have to force close and try to log back in. So frustrating.
5 people found this review helpful
Did you find this helpful?
Sentara
August 28, 2024
Hello JMann, we are sorry to hear you are experiencing technical issues with our mobile app. You can email our member services team at members@sentara.com and include a screen shot of what you're seeing and they can try to assist you with any technical issues you are having with the app. You can also call them at 1-877-552-7401.
Amber E