Optimum Support App

CSC Holdings, LLC.

About this app

Optimum Support App lets you manage your account from your mobile device.  View and pay your bills, see when the tech will arrive at your home, find Optimum store locations, and access FAQ's. 

Ratings and reviews

One of the WORST apps ever. Every update it gets worse and worse. Now, it just no longer even loads for nearly two months. I need the app to pay easily, as I am on the go a lot and don't always have access to a laptop. So now, I have to use website only. Very inconvenient and annoying considering the rates we pay for service. Very disappointed. UNINSTALLED, needless to say.

Completely useless. A bunch of links to tutorial videos and what not. You CAN pay your bill with it, but I don't see the point. Most of the app menu items simply take you to the Optimum website. I was told by a customer service rep to download this app to track when the technician will arrive at my house for service, and the description of the app includes something along those lines, but I see no such feature in the app itself.

With my older Android LG V20 phone, I was able to program, erase, view any recordings I have in any of my TV boxes. I updated to a Samsung Galaxy 10+ nearly 5 months ago. The App says that It was designed for an older Android system. My phone and the Android updates were introduced long ago, that your App should have been updated to keep up with the times! I can no longer access any of the above features, which were very useful! Please update the App or make a new one that works with newer Android systems!

What's new

We’re always making changes and improvements to give you the best experience.

This update is to eliminate bugs and enhance the performance and overall experience.