This app is awful. I tried numerous times to get help but never get a response. Today I did what they suggested and entered my phone number for a callback. No such luck. Once I got the live chat service and a very curt woman respondent who cut me off in the middle of our contact. The reason cited was that she had to answer other calls. If you can't reach them they refer you to their website which is also very unresponsive. The service from this company has gotten much worse if that's possible.
Finally supports Android 8 but it took six months to get Optimum app working on Android 7 meaning it did not function for 6 months. I used to be very satisfied with Optimum but I am becoming very disappointed constant standard price increases, increasing extra Sports Surcharges and Broadcast Surcharges.
This app is terrible. You can't watch recored shows from dvr box or on demand shows out of home network. The point of the app is I am not at home and want to watch my shows. I would not recommend this app or the subscribe to optimum cable services.
So I'm paying for this ripoff of a service. And we are not able to cast the app? Thanks a lot for ripping us off even more.
dont waste your time, the app crashes the phone after about 20 minutes. better to use your laptop, even though it forces you to download old browser software.
Second rate would be too kind a description. It's painfully obvious optimum is in lala land when it comes to software design.
• Support for Android O
• Bug fixes and improvements
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