The app works, but it's just average. Even in my house properly attached to the Optimum router, it doesn't always allow me to watch programming. It's slow and a little buggy. By the way, it will not let you cast your tablet or phone screen to Chromecast for viewing on a larger screen. At this time it still doesn't support watching DVR recordings. It only allows you to schedule or manage recordings. That's good, but FIOS is way ahead of them - fully allowing all DVR functionality. That's generally the case across the board, however to be fair, I do save a LOT of money by choosing Optimum. Competition is good. I'm happy to have a choice.
This app is awful. I tried numerous times to get help but never get a response. Today I did what they suggested and entered my phone number for a callback. No such luck. Once I got the live chat service and a very curt woman respondent who cut me off in the middle of our contact. The reason cited was that she had to answer other calls. If you can't reach them they refer you to their website which is also very unresponsive. The service from this company has gotten much worse if that's possible.
Wow optimum updated their app that's very nice before they had about 50 thousand downloads and it wasn't alot going with it. Now they're at 1 million and very updated. The support app is wack people are complaining how they can't pay the bill from the app which has 10 thousand downloads. What they need to do now is have one app for all go to bills, shows etc. Optimum incorporate bill pay on this app.
App does not allow you to watch anything when you're out of your home network what good is that? It directs you to download or watch shows through the other apps for the providers. This app is basically useless, uninstalling
USELESS! I'd give it no stars if I could. It worked fine until they did an update and now it won't run on my Asus tablet running Android 4.2. Customer service said there was nothing they could do.
Sucks. 56k dialup was better. App Lags, crashes sucks. A million downloads because you have to reinstall every week. It's a Monopoly and I have no choice of cable CO's. I'm going to move to get another cable company.
• Support for Android O
• Bug fixes and improvements
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