Cannot send without entering email address. The customer I was helping is elderly and does not have e
Would be better if you could use the camera on phone to scan barcodes.
Cant report hazards
Had potential to compleatly replace green complaint form. But cant use it for damaged parcels. Reason was cuz they can't see the article, but they don't see it with a green form either. Could easily add a camera ( why call it snap it when ur not snapping anything??) So we could take a photo of damaged parcles.
Totally disgraceful Will never use it again, got abused by customer service for using it on a customer.
Can see the potential ...but needs attention. No point adding features if they're not usable.
- Minor bug fixes
- Modification to Customer Enquiry flow
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