Review from Zara Jones
Not a great app, not a great company. Staff are rude and unhelpful. At our local store they hang around outside the main doors smoking and swearing. I'm not sure if it's just my store or a national problem. Stick to tradepoint at B&Q, their staff are friendly, polite and helpful. There is a better product range and it's cheaper too. Shame as I have £30k to spend on renovating a property but I can guarantee not a penny will be spent at Wickes.
i have an account, now i havent, oh now when i try and set up again I have. Frustrating, I only wanted to order some sand. im not sure what the app does, seems it does nothing to me than show a barcode which I get emailed anyway. trying to get this to work in tandem with the web site is impossible.
Same issues as other users, signs out all the time, hasn't linked to online account, and sign in process is awkward. Why not have email and password rather than insisting on texting a code. On a positive note nice to have a trade scheme from wickes makes them feel more competitive against trade point etc..
Worked ok for in store discount, never worked for online discount. Now won't let me sign in, saying email not recognised, but when I try to re-register it says email already registered.
Still again not recognizing registered email. Prior to this problem couldn't get my online discount.. very dissatisfied with Wickes and their app development team how on earth in this day and age can it take so long to fix issues?
Why do I have to sign in every time I use it and still hasn't given me my online code. I just do a screen shot of bar code now , lot easier.
Gives in store discount ok but still not displaying on line discount code. Rather annoying. UPDATE. getting worse. Now it's telling me my email isn't recognised when I try to log in! I guess that's bye bye discount. :-(
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The app is now compatible with Android 8.
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