MyOSN - billing and support

3.4
2.13K reviews
100K+
Downloads
Content rating
Everyone
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About this app

MyOSN is the quickest & easiest way to manage your OSN account. No need to login every time, simply tap and go!

Discover what you can do:
• Create and set-up your MyOSN account in a few steps
• Manage your entire OSN account on the go
• Track & pay your bill securely
• View your pack details and add addons
• Order the latest cinema hits from OSN Cinema to watch on your TV
• Manage your OSN Store Credit, coupons and add credit
• Watch your favourite trailers in our TV guide
• Manage your technical visits or schedule a move house visit
• Step-by-step solutions to tech errors
Updated on
Mar 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
Data can’t be deleted
3.4
2.13K reviews
Suad Mehdi
October 26, 2022
I've been trying to get into my account for the past 3 days! I thought I didn't remember the password because it wasn't working, and I don't know the smart card no. because I'm away from home, and there's no way otherwise to contact osn. When I finally do somehow, no response. I finally managed to get into my account by retrying the password, which actually worked! But now the app is not working; when I try to edit my account, the screen goes blank! Bad app and bad service.
1 person found this review helpful
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OSN (OSN)
October 26, 2022
Hello Suad, thanks for contacting us. We assure you that we are here to help. Kindly contact us through the following link: https://rb.gy/ayeedt, and we will do our best to get this issue sorted out for you. Have a nice day. Hagar.
Samiha Dawood
September 20, 2022
Worst Application. Cant send messages for technical issues. Always shows error and this has been for a year. Cannot update card details. But osn works perfect when its time to collect payment. Channel 212 has no sound and calling customer service is not an option as that costs us more money and zero help
3 people found this review helpful
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OSN (OSN)
September 21, 2022
Hello Samiha, We apologize for any inconvenience caused to you and I think you are confused between MY OSN application (home receiver app) and the OSN+ application, please contact MY OSN support at https://feedback.osn.com/, and they will help with all of your issues with the Home receiver. I wish you have a great day. Heba
A Google user
January 18, 2020
I want to be able to see the TV Guide for all channels; with same criteria like the website, so I'll be able to check the schedule instead of opening the website which is bothersome from mobile browser. Also, I want to be able to give instructions to my receiver to record something on the go. Book box office in advance.
29 people found this review helpful
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OSN (OSN)
January 23, 2019
Hi Ibrahem, thank you so much for your feedback you make some valid points there, we sure will take it into consideration, for now if you would like to book any box office movie in advance you can contact us directly through any of the social media channels or through an email to feedback@osn.com 👍 OSN Team