Suad Mehdi
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I've been trying to get into my account for the past 3 days! I thought I didn't remember the password because it wasn't working, and I don't know the smart card no. because I'm away from home, and there's no way otherwise to contact osn. When I finally do somehow, no response. I finally managed to get into my account by retrying the password, which actually worked! But now the app is not working; when I try to edit my account, the screen goes blank! Bad app and bad service.
7 people found this review helpful
OSN (OSN)
October 26, 2022
Hello Suad, thanks for contacting us. We assure you that we are here to help. Kindly contact us through the following link: https://rb.gy/ayeedt, and we will do our best to get this issue sorted out for you. Have a nice day. Hagar.
A Google user
Osn made.a.fraud I contracted with them for one year and just after 3 months they stopped their services but charging me every month via my credit card, even they reduced the price with the condition of mandatory upgradation, and their given customer support no. Not supportive tried a lot but useless even no any communication received from them. 😡😡😡😡
OSN (OSN)
January 27, 2020
Hi Imran, i am so sorry for the inconvenience , 🙏 No worries I will take care of your issue , as I am here now to help you, Please send me your smart card number or your registered mobile number to feedback@osn.com .
OSNTeam
Mazin Menkabo
Worst customer service, they double charged me for the monthly subscription, and they lie about thier subscription offers I will cancel them soon. I dont recommend to deal with them I have been subscribed with them for more than 3 years for platinum package and they have one of the worst customer service I have ever seen. They only know how to draw money from your card and they have 0 respect to thier clients
31 people found this review helpful
Hello Mazin
I am really sorry for any inconvenience 🙏 allow me to help you and send me more details about your subscription to feedback@osn.com and I will assist you .
Fateema