MyOSN - billing and support

3.4
2.13K reviews
100K+
Downloads
Content rating
Everyone
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About this app

MyOSN is the quickest & easiest way to manage your OSN account. No need to login every time, simply tap and go!

Discover what you can do:
• Create and set-up your MyOSN account in a few steps
• Manage your entire OSN account on the go
• Track & pay your bill securely
• View your pack details and add addons
• Order the latest cinema hits from OSN Cinema to watch on your TV
• Manage your OSN Store Credit, coupons and add credit
• Watch your favourite trailers in our TV guide
• Manage your technical visits or schedule a move house visit
• Step-by-step solutions to tech errors
Updated on
Mar 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.4
2.09K reviews
Suad Mehdi
October 26, 2022
I've been trying to get into my account for the past 3 days! I thought I didn't remember the password because it wasn't working, and I don't know the smart card no. because I'm away from home, and there's no way otherwise to contact osn. When I finally do somehow, no response. I finally managed to get into my account by retrying the password, which actually worked! But now the app is not working; when I try to edit my account, the screen goes blank! Bad app and bad service.
7 people found this review helpful
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OSN (OSN)
October 26, 2022
Hello Suad, thanks for contacting us. We assure you that we are here to help. Kindly contact us through the following link: https://rb.gy/ayeedt, and we will do our best to get this issue sorted out for you. Have a nice day. Hagar.
A Google user
January 24, 2020
Osn made.a.fraud I contracted with them for one year and just after 3 months they stopped their services but charging me every month via my credit card, even they reduced the price with the condition of mandatory upgradation, and their given customer support no. Not supportive tried a lot but useless even no any communication received from them. 😡😡😡😡
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OSN (OSN)
January 27, 2020
Hi Imran, i am so sorry for the inconvenience , 🙏 No worries I will take care of your issue , as I am here now to help you, Please send me your smart card number or your registered mobile number to feedback@osn.com . OSNTeam
Mazin Menkabo
April 19, 2021
Worst customer service, they double charged me for the monthly subscription, and they lie about thier subscription offers I will cancel them soon. I dont recommend to deal with them I have been subscribed with them for more than 3 years for platinum package and they have one of the worst customer service I have ever seen. They only know how to draw money from your card and they have 0 respect to thier clients
31 people found this review helpful
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OSN (OSN)
April 19, 2021
Hello Mazin I am really sorry for any inconvenience 🙏 allow me to help you and send me more details about your subscription to feedback@osn.com and I will assist you . Fateema