Oticon ON

3.1
7.16K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Oticon ON App provides discreet remote control of your hearing aids, letting you adjust the volume of your hearing aids independently, switch between listening programs, keep an eye on your battery level or even help you find your hearing aids if you lose them.

The Oticon ON App also enables you to:
• Access specific programs designed to help you move your attention away from your tinnitus - if enabled by your hearing care professional during the fitting session
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters, or devices such as Oticon EduMic or ConnectClip which can be used both for streaming and as remote microphones
• Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth hearing aids except Oticon Opn and Oticon Siya, if your devices support audio streaming.
• Set personal listening goals and follow your daily hearing aid use through HearingFitness™
• Connect to a wide variety of Internet-connected solutions through the Internet of Things

The Oticon ON App is compatible with all Oticon Bluetooth hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

We recommend using the latest version of Android OS.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Sep 27, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
6.87K reviews
Debra Maese
September 11, 2023
I updated my phone and the app icon disappeared and I have not been able to find it again. It says that it's available, but I must manually search for it because the icon is gone. I've reloaded it several times, but no luck. Very frustrating! Overall, the hearing aids work, but the Bluetooth works on one side or the other. Very seldom do they both work on Bluetooth simultaneously and then it's just for a moment. Disappointing.
6 people found this review helpful
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Shirley Panek
August 17, 2023
This is my 2nd set of Oticon hearing aids - the first with direct Bluetooth connectivity to my hearing aids. I don't know if it's because the hearing aids are optimized for iOS, but I have a lot of issues with a stable connection through my Android (Galaxy S21). A lot of time I will hear sound only through one hearing aid, or it will start with both and then cut to 1 or cut out entirely. Very frustrating. I tried the Companion app as well, but that one was even less stable.
24 people found this review helpful
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Oticon A/S
August 18, 2023
Dear Shirley, we apologize for any issue you might be having. Could you send details of what you are experiencing to our customer support at appsupport@oticon.com? Kind Regards, Oticon
Brenda Barnett
August 30, 2023
My hearing aid was paired with my phone at the audiologist's office. It has not worked since I left. I have paired other devices with no issues. I have uninstalled this app, reinstalled with no success. I have followed the instructions on the screen. I read many unhappy reviews about this app. Very unhappy with with this app. I also read multiple apologies from app creator, all of them stating that they were working to resolve the issues. It appears they need to work harder
17 people found this review helpful
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Oticon A/S
August 31, 2023
Dear Brenda, Thanks for your response. We appreciate it. Can you tell us the device you are using at appsupport@oticon.com? We will try to evaluate the issue and get back to you.

What's new

Thank you for using Oticon ON!

To improve your experience, we regularly update the app to make it more reliable and easier to use.

Improvements and bug fixes in this update include:
• Compatibility with new Oticon hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues