Its my luck I was called by the mechanic around the time he was scheduled that his axel broke and could not make it then otobots called to tell me the same thing. The next day customer service was very sorry and that it would be next monday but my wifes bday was 1 day away. The customer service recommended other companies and was very helpful. Today i need a rethread on 1 bolt and the app is not working , saying server error . I give it 5 start due to the prompt and sincere apologies and how i was treated . Thankyou!
Shop quality , but, not shop cost! Convenience, affordability, excellent skilled mechanics and, now, an easy to use mobile app!? Otobots- the "transformers" of the auto repair industry!
Awesome concept ...guys move on !!