So the app is up again but the scanner you scan items is giving a server experiencing difficulties error and when you close the app well you do t get the chance to scan. I had a weekly receipt with a lot of points lost...Thank you but no one ever responds to any type of contact.
Was good for while. Lost all my points i built up. Then made me restart. Emailed them. No response. Now i can't upload receipts. Emailed again. Drawings are a scam. No real person wins them. Don't download. Not worth it.UPDATE 1/26/18. They replied here to email them at their help desk which i did immediately but STILL have not gotten a reply nor has the app been fixed😡😡😡😡😡😡😡😡UPDATE 1/28/18. JUST GOT SCREWED AGAIN ON MY DAIKY POINTS SET ME BACK TO DAY OBE. BAD BAD APP
At one point I couldn't even open my app again. I've tried restarting my phone, uninstalling & reinstalling the app. Not sure what else to do. My app started working again then it all started back over to where I can't use my app. When it started to crash it have me a message telling me that the server was down. I updated the app & still no luck on using it.
I used to love this app and then it just stopped working. I have submitted numerous help tickets via the app and all have gone unanswered. About to give up.
01/07/18, Loaded app yesterday, opened it today it didn't load/open, so I un installed and reinstalled. Once I reinstalled I got a wait list message. I signed up for wait list and we will update my review/rating accordingly. 02/04/18 update, I emailed them as requested after my first review, that was 3 weeks ago I got no response. So I emailed again 5 days ago and again no response. I tried to open the app on my phone again and got the message to join the wait list. So I filled out the form, but there is no validation that I'm actually on the wait list. While this app looks promising, customer support is non- existent. Uninstalling.
This app says I haven't uploaded a receipt since December 2017. I go to the grocery every week so I do upload
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