A real pain to use. You can't just look back at a group of messages and read them like a text message. Also with the new update I have to enter my pin then my user name and password. Another pain. Whoever designed this app obviously doesn't use it on a regular basis or there would be a way better setup.
FYI.....after every update you have to uninstall for the pin to work correctly. And still a Huge flaw in everything. Message format is terrible. the calendar can't even do a yearly one with holidays and birthdays. Can only do a few weeks at a time. No timestamps for when the other party views an update. Lack of space especially when compared to dropbox for the same price. All within the first 30 minutes of having this. They don't allow anymore room for more complaints. Just terrible.
The interface has improved, but it's still very busy and has severe usability issues. My chief issue is that I have to log in to the app every single time I open it, even though I enter my PIN correctly. This is especially painful because I have a complicated password, and use a password manager to handle logins. Unfortunately, the app isn't recognized by the manager, so it requires changing apps in order to copy/paste. This is a recent change - I used to be able to log in with just my PIN. *edit* the response I got misses the point entirely. There is no issue with PINs: the app is not saving my login and password.
I have to use this app as it's been part of our order now for the past 2 years. It is always crashing in the middle of writing out a message. Since it costs $100/year it shouldn't be a hassle to use. Hopefully this new update fixes that issue.
although legally useful, the app keep crashing or loose connection. it is very hard to use because of this. i even see message that have not been read, but to which i get a reply, or messages about error sending and then retry multiple times with errors, and end up with 10 copies in the sent folder. very frustrating experience... also same issues on the website, so the app itself may not be the issue, but the core service is.
Initial UX (User Experience) very poor. Could not login into the app. lol Looked like successful login... then it booted me. Happend multiple times. I gave up and stopped trying, big bug.
Message board improvements to make sending messages easier, layout enhancements, performance tuning, and bug fixes.
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