Snap Send Solve

Snap Send Solve Pty Ltd

About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [[e-mail]](mailto:[e-mail]).

Ratings and reviews

Requires Google's spyware location INaccuracy mode, which is not gonna happen. Just use GPS! Doesn't seem to be any way to manually input location. Seems to be a lot of busybodies sending stupid, inconsequential things (that they could and should just take care of themselves) that will make it much harder to get appropriate responses to real problems.

The app needs the ability for snappers to resubmit snaps, not rephotograph and submit. Currently, nudges appear to do nothing. There is very little feedback when snaps are finished.

So very very disappointed. Started my life sending snaps of vegetation issues (overgrown, broken limbs etc) and to be fair brisbane city council seemed to remedy those with a week or so. I thought this might actually be useful and they might actually pay attention to this. Turns out that's a load of rubbish. Have now reported 3 times, same illegal parking needing to walk onto busy main road to get around and 6 weeks to even read and remain unsolved and parking continues. Don't waste your time.

What's new

We’re now introducing video uploads in addition to photos, but only for specific incidents where the Solver can receive it. When prompted be sure to add a video to your next Snap.

As always, we love hearing your feedback—send us a message any time via the Help Centre in the app.