3.8
3.01K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
22 Mar 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.8
3.01K reviews
Stacey Riordan
14 March 2023
Has great potential but nothing ever gets done. I've sent in multiple issues and none of them have been looked into. No one has contacted me for a follow up and the app just says it's been viewed. It's been over a year for some of these reports. Typical council, all talk zero action
2 people found this review helpful
Snap Send Solve Pty Ltd
16 March 2023
Hi Stacey, sorry to hear that your reports have not been actioned. Can you please email us with more information at contact@snapsendsolve.com. Thank you.
Daniel Kos
14 February 2023
Not as useful as I hoped for. Downloaded to report an issue with my overhead powerline to Citipower. The app told me to phone them instead. (Phone them with a photograph?) I ended up just emailing them directly and got a prompt response without this app being needed in the equation.
3 people found this review helpful
Snap Send Solve Pty Ltd
16 February 2023
Hi Daniel, thanks for the review. Can you please confirm what Incident type you selected to get this option? Please email us at contact@snapsendsolve.com so we can take a closer look. Thank you.
Panther Azza
7 March 2023
This app works well for the town I live in but as for the rest of the region I'm in doesn't seem to be quick or solved outside my town as quick but does get done. Updates of repairs usually get sent to you by repairing parties. Tells you when report is viewed too.