Snap Send Solve

Snap Send Solve Pty Ltd

About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [[e-mail]](mailto:[e-mail]).

Ratings and reviews

EDIT: Thank you. Close and replace sounds like the only viable option then. Previous F/B: WHY can't reports be edited? There's no law that says Snappers can't fix an error. The wording on the "edit review" page: "Edit history is public unless you delete the review." All good, IMHO. Surely, some Snappers have given the wrong address, photo, or something else that simply wastes a Solver's time? In all other respects, this app is fantastic! Thank you for creating this innovative service!

Fantastic! Although sometimes it goes to the wrong council. It would be great if i could add additional info to a report at least once..ie if i had a photo or same thing happened again a day later etc. I work for a council and receive these reports and would like to see mobile and email mandatory mostly for follow and reporting reasons. I feel like it should be a condition of us. SSS could reach out to find out what dept catagories are used and make them match a bit better. Otherwise i love it.

Have had the App for years. Now I've been logged out?.... Asking me to login? Give email to send link... no link sent.... After numerous emails finally got a link to verify Account?.... Hit verify and EVENTUALLY you get notification that next time you open the app, you will be logged in! ..... Open App and it still needs you to login???....wants email to send link..... around and around and around

What’s new

We’re now introducing video uploads in addition to photos, but only for specific incidents where the Solver can receive it. When prompted be sure to add a video to your next Snap.

As always, we love hearing your feedback—send us a message any time via the Help Centre in the app.