3.38K reviews
Content rating
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:


Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.


Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.


Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
Sep 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.31K reviews
Lynda With A Why
September 19, 2023
Downloaded app and can't get in! Constant loop of verifying my email which doesn't get me past that stage. Emailed support and was asked to provide version info. Also provided extensive explanation of my experience (step by step) and have now been asked to screen record the process. No thanks! Who's got time to continually muck around with all that! Very disappointing experience, and I've noted others have had the same issues for weeks and have been told the next release will be fixed... when??
James A
September 12, 2023
Generally great app with good engagement by all the local councils and services but... Always asks me to feedback if my snap was resolved giving me only a tiny picture to go on to try and work out which snap and which location it was in. Need to be able to click into the report, view the pictures and location, and choose when to feedback.
Snap Send Solve Pty Ltd
September 15, 2023
Hi James, thanks for your suggestions. We’re always looking for new ideas and ways to improve. Your feedback has been passed onto our Product team to review.
August 15, 2023
It's honestly such a great app, it's well built, no annoying ads, the organisations/councils/corporations/appropriate authorities actually receive your submissions and a lot of the time actually do something about the concerns raised in your post. Plus it feels really rewarding when an issue gets resolved super fast, likely thanks to the submission you made. And the app rewards you too with in app badges/rewards. To sum up, get on Snap!
7 people found this review helpful

What's new

This version contains a fix for the sign in issues some Snappers were experiencing.

We're always doing our best to improve your experience, so please share your thoughts via the Help Centre in the app.