Snap Send Solve

Snap Send Solve Pty Ltd

About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [[e-mail]](mailto:[e-mail]).

Ratings and reviews

Downloaded app and can't get in! Constant loop of verifying my email which doesn't get me past that stage. Emailed support and was asked to provide version info. Also provided extensive explanation of my experience (step by step) and have now been asked to screen record the process. No thanks! Who's got time to continually muck around with all that! Very disappointing experience, and I've noted others have had the same issues for weeks and have been told the next release will be fixed... when??

It's honestly such a great app, it's well built, no annoying ads, the organisations/councils/corporations/appropriate authorities actually receive your submissions and a lot of the time actually do something about the concerns raised in your post. Plus it feels really rewarding when an issue gets resolved super fast, likely thanks to the submission you made. And the app rewards you too with in app badges/rewards. To sum up, get on Snap!

As I got no response from "Elizabeth" through email. I think I leave feedback here, finally other issues that is not linked to Translink like dumped trolleys, dumped rubbish, damaged footpaths etc are back on the app, trains are public transport but no longer mentioned under public transport like it used to be but Beam and Neuron Escooters are listed under public transport even those they are really private transport etc etc etc

What's new

This version contains a fix for the sign in issues some Snappers were experiencing.

We're always doing our best to improve your experience, so please share your thoughts via the Help Centre in the app.