3.39K reviews
Content rating
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:


Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.


Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.


Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
Sep 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.32K reviews
Lynda With A Why
September 19, 2023
Downloaded app and can't get in! Constant loop of verifying my email which doesn't get me past that stage. Emailed support and was asked to provide version info. Also provided extensive explanation of my experience (step by step) and have now been asked to screen record the process. No thanks! Who's got time to continually muck around with all that! Very disappointing experience, and I've noted others have had the same issues for weeks and have been told the next release will be fixed... when??
1 person found this review helpful
Snap Send Solve Pty Ltd
October 1, 2023
Hi Lynda, sorry to hear you're still experiencing this issue after we released a fix. We need a little more information from you to help us troubleshoot your issue. Can you kindly please respond to our latest email. Thanks
August 15, 2023
It's honestly such a great app, it's well built, no annoying ads, the organisations/councils/corporations/appropriate authorities actually receive your submissions and a lot of the time actually do something about the concerns raised in your post. Plus it feels really rewarding when an issue gets resolved super fast, likely thanks to the submission you made. And the app rewards you too with in app badges/rewards. To sum up, get on Snap!
7 people found this review helpful
September 28, 2023
As I got no response from "Elizabeth" through email. I think I leave feedback here, finally other issues that is not linked to Translink like dumped trolleys, dumped rubbish, damaged footpaths etc are back on the app, trains are public transport but no longer mentioned under public transport like it used to be but Beam and Neuron Escooters are listed under public transport even those they are really private transport etc etc etc
9 people found this review helpful
Snap Send Solve Pty Ltd
July 11, 2023
Hi K, we’re always looking for new ideas and ways to improve. We have been in contact with you via email. Please take a moment to review our response. Let us know if you have further questions by emailing us at contact@snapsendsolve.com. Thanks

What's new

This version contains a fix for the sign in issues some Snappers were experiencing.

We're always doing our best to improve your experience, so please share your thoughts via the Help Centre in the app.