I don't like the new layout at all. The old app was fantastic. Easy to use and simple. This new one is unnecessarily complicated. Too many button clicks to view daily usage. Information that I have to click through, that I don't need or want to see that I have to view every day, before being able to see my yesterdays usage. They've completely ruined a fabulous app by trying to put too much information into it. More is not always better.....
20 people found this review helpful
A complete nightmare after the far superior SSE app. So annoyed. Why it doesn't clearly show current balance for BOTH fuels if you are a dual fuel customer I'll never know, and the lack of standard dark mode in the (non-existent!) settings in 2022 is ridiculous. Needs the option to turn off that awful glaring white to use dark mode, and far more options. Basically copy the SSE app, remove the very confusing lack of being able to see both fuel balances at a glance, and this would be almost golden
16 people found this review helpful
September 21, 2022
It's a shame to read that you've not been pleased with the design of the app so far, Seblaine.
We take all customer feedback on board and welcome suggestions for future improvements.
On a separate note, this may help explain the single balance for both fuels-
Hope this helps,
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It WAS very good and consistent but half hourly data dissapeared last month followed by a downgrade of the app that stops you from accessing any data for the previous day, month or year. The last feature is still available on the web version although data is still missing.
1 person found this review helpful