OVO Energy

7.49K reviews
Content rating
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About this app

OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.

With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.

P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.
Updated on
Dec 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

7.09K reviews
Roksana Kaszyk
July 24, 2023
Edit July 2023: still cannot see usage in pounds, even after uninstalling and reinstalling the app. The same issue on the website. Spoke to an advisor who said there is no timeframe for fixing the issue. If you're considering switching to Ovo, I wouldn't recommend it as they can't manage basic functionality. Haven't been able to see usage in pounds for months now - really frustrating when trying to monitor energy usage.
43 people found this review helpful
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OVO Energy
July 24, 2023
Hi Roksana. This appears to have been resolved for many users now, please try deleting and reinstalling the app to see if this solves the issue. Please get in touch with the team here for further help- https://help.ovoenergy.com/ Thanks, Alice
Phil Garratt
October 10, 2023
How am I supposed to make a payment when your app keeps crashing? Twice this morning I've tried, but it keeps saying I'm being redirected....then goes back to the make a payment now option. Unless you fix this issue, I can't make a payment. The app is useless since you "updated" it. If you don't sort out this useless piece of technology, I'll end up in debt. UPDATE Tuesday October 10th 2023. The bill has been paid, even though this app has tested my patience to the limit.
6 people found this review helpful
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OVO Energy
October 10, 2023
Hi Phil, I'm really sorry you're having problems using the payment option on our app. If you could reach out to the team using our Help Centre here: https://www.ovoenergy.com/help they'll be able to investigate this for you. Thanks, Dave
Joe Miller
November 8, 2023
Downloaded the app when I moved to my new flat. Which was July. The app doesn't work at all. It says, "We're upgrading the app. We've moved your sse account over to ovo, and we're making some updates to the app so it's ready for you." Has had this message since I got the app. I've tried uninstalling and reinstalling the app twice.
1 person found this review helpful
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OVO Energy
November 20, 2023
Hi Joe, I'm sorry you're having trouble logging in to the app. Could you try resetting your password here: https://my.ovoenergy.com/login if this doesn't work reach out to the team on our Help Centre here: https://www.ovoenergy.com/help and they can check this for you Thanks, Richard

What's new

We've made some minor changes to help us improve your app experience.