OVO Energy

OVO Energy

About this app

OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.

With the OVO Energy app, managing your energy is easy. You can:
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.

P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email [e-mail].

Ratings and reviews

Really laggy, often fails to load, I get loads of errors all the time which makes using the app really frustrating. Things seem to move around or not load so I can't find what I need. The adverts trying to get me to sign up to all sorts of new services all seem to load fine though!

Started off okay BUT... it's now not showing my recent top ups in history. That's pretty poor, because if the credit fails to go to the meter then I don't have a code to manually do it myself. You've taken the payment so show it in the history please. Also, I used to get confirmation emails when I topped up, they don't happen anymore, so no code there either. You seriously don't expect me to ring you to sort it do you? It's your app. Really beginning to think I should move to Octopus.

The push to use this app has begun. Still no Unique Transaction Reference Number / UTRN / vend codes given when topping up using this. No way to get an SMS or email confirming top up - which people rely on if disputing a top up. There is no alternative for people using PayPal or the ovo cards they can link to their smart meter. Note: I won't be "reaching out" for an issue that lies directly at the feet of the devs. Removing receipts and UTRN (and distancing paypoint) is not an upgraded app.

What’s new

We're always working on improvements to the OVO Energy app. All new OVO Energy application, Release 22.3.0 (Build 6399) is here! Packed with smart features, plus we've upgraded our app to give you an even better experience by fixing defects and improving the performance of the app.