A Google user
I don't leave a lot of reviews, especially 1 stars, but this product as a whole is so bad I have to go out of my way to say something as the app alone crashes all the time. The physical Owls reset themselves whenever they feel like it, including in the middle of a meeting. The app never works, it will set an unchangeable password on the Owl. Even if I want to change said password I have to actually use the app, which crashed when I: Select, change name, open app, find, or go to help desk on owl.
28 people found this review helpful
Very smooth set up for the owl from my Android phone. When the Own is physically connected to my windows 10 surface I can use it for meeting. I cannot find a way to wirelessly through my network, or bluetooth to connect to the OWL. It seems to require a physical USB connection in order to operate. The App did not enable this to happen. There is no app in the Windows store for my surface. Windows 10 can see the OWL ID through wireless 'add device's search, there is no pairing process enabled.
14 people found this review helpful
The meeting owls when paired have to be facing eachother to work. A pairing should just work without regards to the lights from each seeing each other. This causes issues in meeting rooms with overhead lighting and where someone may move one to hit the volume controls on it and then suddenly they aren't working again. The app doesn't tell you any of this when setting up the pairs either.
5 people found this review helpful