myPacificSource

PacificSource Health Plans

About this app

Our free, new-and-improved app makes life easier for PacificSource members.

Use it to
•  See your member ID card
•  Review Explanation of Benefits statements
•  Find a doctor or hospital
•  Check your deductible and out-of-pocket totals
•  Learn which services are covered, and how your plan pays for them
•  Track allowed office visits and dollar amounts for certain services

Simply…
•  Download the app
•  Log in with your InTouch username and password

About PacificSource
PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

Ratings and reviews

App won't go beyond plan type. I selected the plan type I have and I don't get any other options. Very frustrating, especially since I cannot access it through the website either. It takes me to a screen that shows : InTouch Medicaid Access. I don't even have Medicaid. Not sure what that is about. I have uninstalled and reinstalled the app twice, but it didn't help.

App is broken, prohibiting log-in. I keep getting an error that says "An error has occurred. Maybe you need an app udpate. Or, you have a bad internet connection". Glossing over the fact that "update" is spelled incorrectly, I deleted and re-installed the app and it still doesn't work. I know that insurance companies make money by not paying claims, but this is just disgusting. I'd be ashamed to work for Pacific Source.

Doesn't work. I get as far as choosing what type of insurance I have and privacy preferences. I got the app because the PacificSource website gives no personal account info after creating an account/signing in; it just tells me to get the app. I try signing into the app and it says "ID not recognized" so I'm at a stand still with no account info except getting a printable ID card.

What’s new

What’s New
- Push notifications are now live!
- Stay updated with real-time alerts and important updates.
- Bug fixes and performance improvements.