Clients will provide you the following information, which will become an extremely valuable tool with respect to efficiently allocating your resources whilst providing you with a clear honest perspective of your strengths and weaknesses.
How satisfied were you with the appointment?
How detailed was the information you received?
How relevant were the property(s) as per your brief?
How relevant were the property(s) as per your budget?
How would you rate my knowledge of the property market?
How professional do you think i was?
How sufficient was the visual material for after visit consideration?
How would you rate the total value received today?
Would you like to compliment me?
Do you have an issue of concern?
Customer experience has emerged as the single most important aspect in achieving success in the petroleum industry.
A petrol station's ability to deliver an experience that sets it apart in the eyes of its customers serves to increase spend and, optimally, inspire loyalty. "Loyalty," is now driven primarily by a petrol station's interaction with its customers and how well it delivers on their wants and needs."
With petrol becoming commoditized, price differentiation no longer sustainable, and customers demanding more, petrol stations are focusing on delivering superior customer experiences
Whatsup CEM is a solution that focuses the operations and processes of a petrol station around the needs of the individual customer.
Whatsup!! Has been developed to provide petrol station's owners a Simple Plug and Play solution to measure the current real time experiences within their establishment, react in minutes and drive revenue straight to the bottom line.
Key design considerations:
• Immediate poor service recovery
• Instant overview of current status
• Drill down analyses per item
• Comment analysis report by report
• Multi petrol station management option
• Ensure all petrol station customers have the ability to participate without the need for them to download an APP!!!
• Simple effective cutting edge solution to manage Customer Experiences
An internet connection is needed to use some of the App features.
* Book an appointment
* Check out our work in the photo gallery
* CIUB TV - A channel for you to stay tuned in.
* Keep Up - Keep up with whats going on at CIUB
* Check It - See who we work with, and who we're featuring!
* New feedback system - Tell us what you like, or what you want improved.
* Obtain shop locations
Opgelet: Deze applicatie gebruikt veel grafische afbeelden die via het internet worden gedownload. Het kan zijn dat door uw telefoonaanbieder hiervoor kosten worden gerekend. Het wordt daarom aangeraden om een ongelimiteerde data abonnement te gebruiken of internet via Wifi te gebruiken.