Wish I could give zero to this app. But due to system limitations I have to give 1/5. Pathetic user experience. Prices not updated. Credit is available and you opt to go for a package. It says not enough credit. Everytime I have to call helpline or go to retailer to subscribe the package. Even helpline isn't of any help. Pathetic service overall.
43 people found this review helpful
The app works fine before today, right now it shows me the invalid sim error. While i have my sim activated and have confirmed from the Jazz customer center too. I asked if there is an issue in the app, they provided me with an ip link. It shows completely fine there. The username andnpassword are default ones, i have not changed any of them. On link it shows same password, but on app it gives wrong username and password. Please look into this issue.
116 people found this review helpful
Whenever I open the app it always says me to connect the device eventhough my jazz device is already connected. At first I thought something was wrong with my phone and installed it on another phone and same error came. Now I dont know how to check my device balance and data. Another complaint is that jazz helpline never works, whenever I call them they never answer and the options they give are also very confusing.
72 people found this review helpful