Panasonic Comfort Cloud

Panasonic Holdings Corporation

About this app

Panasonic Comfort Cloud allows you to control and monitor your Panasonic air conditioning and ventilation units from anywhere using your smartphone.
Panasonic Comfort Cloud provides a comfortable and high quality living space.
The automatic log-in period has been extended to 6 months. You will need to log in again for security reasons if the application has not been in use for more than 6 months.
The ventilation system can only be used in the following 4 countries.
- Thailand, Vietnam, Malaysia, Indonesia -

• Main Features:
- Remotely control your air conditioning and ventilation units
- Purifies your home/workspaces with Panasonic's unique nanoe™X technology
- You can choose different modes for the ideal indoor environment
- Check simulation result of nanoe™ X concentration on your mobile screen
- Turn nanoe™ on or off easily with One-touch nanoe™ button on the main screen
- Cool or heat your home/workspaces before arriving
- You can adjust Fan Speed & Air Swing
- You can set-up a Weekly Timer (up to 6 operations for each day of the week)
(Possible to connect up to 200 units in total with this App)
- Turn on or off all air conditioning units and ventilation units at once by each group
- Connectable up to 20 units per each group
- Maximum 10 groups can be created

• MONITOR:
- View and monitor your air conditioning statistics (indoor/outdoor temperature, energy consumption graphs, etc.)
- View and monitor the ventilation statistics (indoor temperature, humidity, CO2, PM2.5, etc.)

• FILTER INFORMATION:
- You will receive a notification when it is time to clean or replace the ventilation units’ filter to ensure comfortable air quality

• ALERT MESSAGES:
- You will receive a notification along with an error code when an error occurs.

*Note: Availability of functions depends on the model of air conditioning or ventilation units used.

Ratings and reviews

Helpful for managing multiple devices but with annoying details, like having to wait two seconds for the settings to transfer. This should happen in the background. Lots of server time outs and lost sessions. Refuses to even start when there's an update available. Very disappointing for Panasonic to provide such a flaky backend service even for their flagship products.

The app has some useful capabilities but I found it to be a big hassle to install and can't get some key features to work, like programming different temperatures for different hours of the day. We've had the unit and app for barely a year, and now it won't work at all unless the app is updated. Frustrating and disappointing. I had expected better from Panasonic

Absolutely a nightmare to instal and register. Have not had this sort of issue for a very long time. Many failed attempts - eventually had to go to desktop web browser to register. Then a bigger mission - trying to to install remote via wi-fi - have now officially given up. I used to have some respect for the this band - that has all gone. Never again in my household. Without doubt the absolutes worst I have ever seen. Who designed this rubbish and QA approved it??

What’s new

・Panasonic AQUAREA Smart Cloud service has been integrated to the Comfort Cloud App.
・Added support countries.