Worst app, doesn't even work when you want to select the Panera on Hallandale Beach FL. it always tell you that the bakery information for this location it's not available. And when you call to that location to tell them about it they answer you extremely rude and do NOT help. One more thing when you place an order in person if you don't tip them about their awful service they don't even thank you.
I use this app a lot. Seamless ordering and I like that you can pick up from the drive thru. Only complaint is when ordering bagels, can we please make the default option sliced?! Who orders bagels unsliced on a regular basis?!
I love this app, especially when I only have a half hour lunch. I order a lot because of that. Lately have been really disappointed with the food being delivered. They are skimping on the protein. My last sandwich, tomato and mozzarella flat bread, couldn't find any mozzarella. I order from the Roseville and Gratiot store. The app itself is great.
Locations could be more precise and using rewards and favorites should be simpler. If there are issues, the customer service has been responsive. At least, it's better than Chick fil A.
I used to use this app on my Samsung tablet Android version 5.5.1. But now it does not work, apparently after I updated the app. There is a reference to Google Smart Lock on the screen, with my valid phone number in a blue box. The app shows 'Loading Configuration', but app never comes up. Sometimes it finally says: Unfortunately this app has stopped. But not always. I searched for a way to disable Google Smart Lock. But the method from Google Developers is not in my Settings. I searched and I find nothing called Smart Lock. I know some apps will only work with a newer Android version such as nougat. My tablet came with marshmallow. Wondering if this is the problem. Also in settings I see no choice to uninstall updates, only to uninstall the app itself. I believe the app still works on my Android cell phone. The app was okay before the update. I wouldn't exactly rave about it, but I did use it to make food orders from my tablet PC. It had been certainly a usable app!
It crashes every time I go to check out. I love Panera but you're making it real hard to love ya if I can't buy the food.
Crash fixes and bug fixes.
Let us know if you have any issues by emailing us at MobileSupport@panerabread.com
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