This app is really clunky. Half of the functions are either laggy or don't work. You cant charge people if the service is this inconsistent. Its a big deciding factor on whether people will move past the trial. I for one, wont.
I purchased subscription for my wife she can't log in due to a free trial. She contacted support their instructions that tells you go to your account, go to subscription and hit cancel one problem there is not a cancel option! So she cannot use the gift I purchased due to poor and slow customer support with improper instructions. Mike
(Update) I gave four stars because they fixed the problem of crashing videos. The content is good with award-winning chefs and their techniques. The app is still glitchy at times, which I usually fix by restarting the app, and going full screen is still wonky. But it's good enough for me to have bought a subscription and hope the app continues to improve.
It will not open on my tablet. Pulls up white screen with tabs at top but absolutely nothing else and frozen. Will not allow me to pick other tabs. Uninstalled and reinstalled, restarted tablet...nothing works. Works on my phone sometimes (freezes or jumps but pulls up classes at least) however I would much rather watch on a larger screen. Frustrated!
EDIT(2): The app updated and the videos are no longer crashing!! Thanks devs! Also, thanks for the tip on how to turn off the push notifications! I'm very impressed!
Trying to just create an account fails. This is not the way to do business. If you're not ready for the big time, step back and come back when you're ready for the fire.
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