The app is great, fast and easy to use. However, I haven't been able to sign in; so, I'm not getting my points. I've tried to reset my password; if I do it via SMS, the message never comes. When I try to reset via email, I receive a link that is blocked due to malware. Also, it would be nice if Papa John's would recognize military when you order online and with whatever deal everyone else receives.
I never had a problem till the last update. After the last update my last two delivery orders changed to take out. The first time it took us an hour, and no delivery time call and they told us. This time after 20 minutes I checked and noticed the email said carry out. It's not the stores fault but I deleted the app and won't use it again.
I love this app! It's makes things so much easier! Now if only I couldn't get my delivery location to stop sending smelly, dirty looking people to my house with my food that would make things even better! This has all changed. But I still love the app! Buy the way Papa I think that you have taken the pan pizza to new untouchable heights that can't be stopped. Papa John's is now clearly the best in the pizza business to my family. We love it!
Wow had an offer for a free pizza on the app if you spent so much before the super bowl so I did. Even checked to make sure the points were there. Today I login to order my free pizza and the points are just gone. The website says points don't expire. So papa giveth and Papa taketh away. That's the only reason I use the app is for the loyalty points. So if they just disappear why use the app.
I ordered from here today online. And i ordered 2 large pizza's with xtra sauce and pinapple, ham, mushrooms, and black olives. I have always pretty much had all the pizzas i have ever ordered perfect. Today i recieved the pizza's and the dough was still doughy. I called and talked with a manager he said that well its cuz of all my toppings on it. But i have never had this problem before and i ALWAYS order with xtra sauce. This has never happened before. The manager said it was pretty much my fault even though the dough was doughy cuz of how many toppings i had on it. My kids dont want to eat this. I told him that and hung up he shouldnt have said it was my fault cuz of how many toppings i had on it ever. U adjust the ovens accordingly. You dont blame the customers.
Something changed a,few months ago with the dough. There's to much of it so it's chewy. The pies are fresh and still worth it. We have had 2 pies delivered at different times, the toppings and cheese had slid off the crust, it was piled up at the end of the box. When called it in we were basically told it wasn't true. That was not right. We stopped ordering from them for over 6 months. I stared ordering from them again as I like the dashboard points. It's fun to get a free pie or dessert.
-We've done some more tweaking to optimize your pizza ordering experience
Food Coupons and Coupon Codes to save money online and locally. Download Now
PizzaPortal – Try the best app and order tasty food to your home or office!