Love the pizza and the app but delivery is slow and I live 5 minutes away! Hope the delivery fee goes towards the gas of the delivery guy. I think a delivery fee should go to the driver who pays for their own car, gas, insurance and probably doesn't get more than $8 an hour. I don't feel obligated to tip the driver when I have to pay a fee to deliver since the fee is as much as an average tip.
I would be giving my 5th star when the store number 4570 start to listen. It ask you how you want your cut and I always says SQUARES because that's the way I LIKE IT. Don't cut it how you want to because I know you seen SQUARE. This is the 4th time this has happened and on top of that my REWARD POINT BROWNIE was hard ass hell.
I love Papa John's pizza, and this app is the cherry on top. It's got everything available on the menu, it's really easy to navigate through it, and ordering is super convenient. I could nit-pick and mention things like you can't order extra cheese on some items, but that's personally not a problem for me. If you're into mobile ordering, Papa John's got it right with this app.
Good: simple light weight straight forward way to order. Not so cool: Order tracking is not available. Developer told me there is another app from them to track but only for deliver orders. Suggestion: Could you possible migrate order, payment, and track all together into one app?
Much improved over previous versions. Major shortfall is the lack of a Special Request text box to put in special requests that are not handled by the choices in the app, such as "Please do not burn or overcook the cheese or the sides or bottom of the crust." That would earn a 5 star rating.
This is the best app on my phone! The user interface is great. I love how easily I can apply my rewards to my order. I love that it saves my past orders, which saves me time. As someone who works with IT on a regular basis, I can honestly say that the team who designed the U.I. on this app nailed it. All other apps are doo doo by comparison.
-Minor Bug Fixes
Find a location near you & browse through our menu of delicious pizzas & sides