BlueEye
2.3star
973 reviewsinfo
100K+
Downloads
PEGI 3
info
About this app
BlueEye connect and interface with Paradox systems for management of the security, doorbell , Automation and access.
BlueEye uses a foreground service to maintain a seamless connection to our site, even when BlueEye is running in the background. This ensures that critical tasks, such as data synchronization or updates, remain active for up to 5 minutes, allowing users to experience uninterrupted functionality.
The foreground service is essential to keep the connection live, providing reliable performance for time-sensitive operations. This functionality enhances the user experience by ensuring that BlueEye continues working in the background without disruption.
Our use of the foreground service is strictly for maintaining this connection and is a key aspect of ensuring the app performs its intended tasks efficiently.
BlueEye uses a foreground service to maintain a seamless connection to our site, even when BlueEye is running in the background. This ensures that critical tasks, such as data synchronization or updates, remain active for up to 5 minutes, allowing users to experience uninterrupted functionality.
The foreground service is essential to keep the connection live, providing reliable performance for time-sensitive operations. This functionality enhances the user experience by ensuring that BlueEye continues working in the background without disruption.
Our use of the foreground service is strictly for maintaining this connection and is a key aspect of ensuring the app performs its intended tasks efficiently.
Updated on
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Ratings and reviews
2.2
959 reviews
C. D.
- Flag inappropriate
February 3, 2026
When the app works it's great. However, it will go offline for no reason, and then return back online. Sometimes this only lasts for a few hours, but currently it has been 48 hours and still not working. Interestingly, sometimes when this occurs I cannot control my security system, but I still receive push notifications when I arm and disarm using keypads. It's not my Wi-Fi or Internet because the FREE apps I use to control cameras and light switches both work fine when this app does not.
1 person found this review helpful
Paradox (Security Systems)
February 4, 2026
Dear customer,
Sorry for the inconvenience. Tapping on the renew button should fix the connection in a few minutes.
We have released new firmware for IP150/+ and PCS265V8, which connect to the new, fast, and reliable MQTT server. Please contact your system installer for firmware upgrades.
George Radulescu
georgerp@paradox.com
Jan Mojzis
- Flag inappropriate
January 14, 2026
Missing events. The app works. I can arm and disarm from remote however what bothers me is that sometimes some events are Not logged. It doesn't matter if I use the remote or keyboard, sometimes it doesn't log the event. And I have to check manually if the lock is on or off. I have a stable fiber Internet connection so not sure what the issue is.
1 person found this review helpful
Paradox (Security Systems)
January 21, 2026
Dear Jan,
Sorry you are encountering push notification issues with our app.
Please contact me to provide the site details and I will be happy to help.
Razvan Mirodotescu
razvanmp@paradox.com
Yolandi Marais
- Flag inappropriate
- Show review history
December 9, 2025
App is now hanging for months. uninstalled it and updated and logged in again, still just hanging. Not working at all for probably 4 months now. Now we are going on holiday and won't be able to manage our alarm system or know when it went off, after paying so much already to use the app. Will have to download and pay again for another app.
3 people found this review helpful
Paradox (Security Systems)
December 10, 2025
Dear customer, Sorry for having connectivity issue. Kindly note that we have a new firmware for IP150/IP150+ and PCS265 based on MQTT technology, which provides a faster connection and is more stable. Please contact your system installer for firmware upgrades. ionutsp@paradox.com Ionut Anghel
What’s new
Require M25 version 1.29 and above:
Support WV2M new follow programming.
added fire alarm open WV2M option.
Added temperature values in events.
Bug fixes and performance improvements.
Support WV2M new follow programming.
added fire alarm open WV2M option.
Added temperature values in events.
Bug fixes and performance improvements.
App support
About the developer
PARADOX BUCHAREST SRL
morany@paradox.com
STR. IZVOR NR. 92-96
050564 Bucuresti
Romania
+40 723 581 179
