The experience for me has been smooth. Used the bank for the past 3 months and over and it has been very very excellent. Customer service and mails is excellent and email notifications of credit and debit alerts. The only thing I'd suggest is if we can have real time sms alert when we receive alerts that would be lovely. Overall it has been smooth and excellent. Thank you
25 people found this review helpful
Parallex Bank
December 5, 2022
Hello Victor, thank you for the wonderful feedback. Your suggestion is noted. Regards
Evang. Oluyemi Stephen Beloved
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January 29, 2023
SCAM. It's been over 6 months since I downloaded the app and register for a current account. Deposited N10k and submitted all relevant documents for activation and upgrade. Before that, the customer service was great. Imagine they even put calls across to me on Sunday Evening when I wanted to fund my account from my bank app. Their call came in almost immediately. But since I deposited 10k and all documents. They have went mute. My money is locked and the account is not usable. Case unsolved
49 people found this review helpful
Parallex Bank
October 4, 2022
Hello Evang. Oluyemi Stephen Beloved, we sincerely apologize about the experience that has left you feeling this way. We would appreciate if you can talk to us via DM on any of our social media platforms in order for us to assist appropriately. Regards
Rindom Stephen
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February 16, 2023
The app has been working perfectly well. But my problem is the notification in the app, I want you people to also include credit received alert in the notification section of the app not just just debit alert notification. Thank you.
10 people found this review helpful
Parallex Bank
February 22, 2023
Hello Rindom, thank you for your suggestions. We will try and incorporate them upcoming versions. Regards
What's new
New features for Cheque request, Cheque enquiry, Stop a cheque, Hide Balance, Statement generation, Quick Links, Push notifications, Select beneficiary from contacts, email notifications, transfer from a minors account etc, including bug fixes