I used this app to reserve parking and used the "get directions" button on the app. It sent me to a parking garage that wasn't the one I paid for so I was not only out the $14.95 that I paid this app but the $16 that the actual parking garage charged after I realized it wasn't the correct garage.
I did booking and I wanted to cancel it as our plan changed but it refuses to cancel and said that the parking time already started.. lost money... will never recommend this app to any one.. also the app is mindlesly designed. very upset with this.
I've used their website in SF very successfully. The app is another story: -- Cannot book in the future. The feature appears to be active, but attempting to select the time always results in an error about the time being in the past. -- If you search for a place, it will guess about an event. That's pretty cool and avoids the time thing, but you can't adjust the start/end time without getting the same error. -- If your phone suspends, sometimes it resets to current location instead of your search.
Used it for the first time and the parking lot refused to honor it. I sent an email to customer support with screenshots asking for a refund. I'm not so sure I would try to use it again after this disappointing experience. Hopefully customer support responds quickly without me having to file a claim with my credit card.
I have to delete and reinstall this app each and every time I go to use it. Highly annoying. Also often times out while 'gathering real time parking options'.
Horrible. Parking garage didnt work. I have to pay for my parking there which was only $6 vrrsus $14 on this stupid app. Never again.
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