Cancellation not guaranteed The app clearly states in its FAQ section and in the About Us section of the app that you can cancel your reservation anytime up to the reservation time for any reason and you'll receive a credit to your account. This isn't true. Some garages don't allow cancellations within 24 hours of the reservation time. When I called the PP 800 number they refused to honor their guarantee. I called back a few minutes later and cancelled my account. They didn't ask why I was cancelling. I wouldn't use them.
My sister-in-law introduced me to the Parking Panda app. It was very easy to use. I used it for the first time over Thanksgiving weekend to take my family for a visit to a DC museum. My parents are elderly and I didn't want them to have walk too far. Using Parking Panda, I was able to find parking within a block or so from the museum. My only complaint was that there wasn't sufficient signage in the parking garage to direct me to proper payment lane upon existing the garage. In this particular garage, you have to check out with a live person and not at an automated kiosk. However, to their credit, a Parking Panda customer service rep did follow up with me regarding this feedback. I appreciate good customer service, so kudos!
Was very satisfied with Parking Panda. Was very helpful in finding safe parking very close to my destination. The garage felt safe and everything went smoothly with the panda reservation. Can't tell you how at ease I felt knowing that I had a reserved space for me and my family.
App is fine. Parking Panda is awful. Sold me a parking place that didn't exist, than refused to reimburse me for slightly more expensive parking (it was $12 more) that I was forced to take or miss the show that I was attending. Brutal. Lots of good alternatives for parking. Go to SpotHero and save yourself a lot of heartache.
Never works The only way to make this app work is to use the Rogers Place app in Edmonton. Using the actual app is impossible. you can not make reservations or see what is available or change the times you want to reserve.
Timely but useless customer service I don't know if it was an issue with Parking Panda or colonial Parking or both but the scanner would not read the Barcode upon attempt to exit and when I contacted customer service they gave me a list of steps to take to "potentially" get a refund. Not customer friendly.
We update our app regularly to bring you new features and bug fixes. If you run into any issues or have any feedback, drop us a line at firstname.lastname@example.org or call 1-800-232-6415.
Use the Green P App to pay for parking On-Street and select Green P carparks.