Rubbish. Tried to register, got to the stage of registering my card waiting for an email. No email. Not in spam. Tried using mobile to reset password with no luck on that path. Used cash in the end. Waste of time. Will be writing to the council to suggest they stop using the service too. To address the pitiful response from the developer. I had 4/5 bars of 4g coverage. I'm following this and your response with the council, as an example of how you don't appear to be able to understand the user experience and dismiss criticism.
Awful UI and confusing. Accidentally hit stop and wasn't prompted with a confirmation meaning had to move my car and pay for parking I didn't use. Also wouldn't allow me to register any Visa Debit cards. Overall pretty rubbish tbh. RingGo is much better.
Great when it works. However it can often not connect and show an error - even worse it will still charge you. And don't even try to contact them, premium rate number which isn't answered and absolutely no other options. Do their best to deflect all responsibility for refunds, etc
Not the most stable app. App often needs to be killed before a new parking transaction can be started. Also frequently reported by the standard power consumption watchdog on my S8 as a battery gobbler.
Great of you're like me and never have enough change or travel to different cities. Bit annoying there is an extra 20p transaction charge as they're not sending anyone out to collect the money but serves its purpose
Was a satisfied customer but unable to re-register. No reply from helpdesk email in over 2 weeks and WhatsApp (NL) link doesn't work. Guess I'm off to yellowbrick.
UPDATE – We crushed some bugs.
Questions, interruptions or tips?
UK – www.parkmobile.co.uk
BE – www.parkmobile.be/helpdesk
NL – www.parkmobile.nl/helpdesk
PayByPhone, the market leading pay by phone payment operator for parking.