App didn't work when I needed to pull up my parking pass. Tried uninstalling the app and reinstalling, no luck. Luckily, I was able to pull up my receipt from previous email and show the parking attendant. Cost me $5 more to pay in advance using ParkWhiz. Should have just paid at the event and would of had less of a hassle. Still can't get the app to work on my Android device.
I booked 2 spaces so my family can see the Rockettes in NYC. The icon garage on west w. 53 street gave the second spot away. There was no other parking and we lost three tickets costing $600 Plus fees. Your " customer service " said the garage overbooked and miscounted. She than hung up. Is this how you people do business? I'm posting on my facebook business page not to use this horrible app. Hoping almost 11000 members will have an affect.
Good prices but mediocre interface. If you pick an event, you are shown nearby parking. However if you want to pick your own date and time, the interface is extremely clumsy, almost unusable. 5 stars when pick your own time gets fixed.
Beware. Parking location not correct. Used for 1st time in DC. Booked parking for 555 11th street NW. After parking in the garage at the building clearly marked with big numbers on 11th street, learned it was the wrong garage. Too late. Called to report and cancel reservation. Told I should have parked in the garage across the street. Clearly unacceptable. Especially for 1st time user, no way to know that street address is insufficient but one should also look for directions in fine print at the bottom of parking pass. Help would only credit account for later use within 1 year. Will not issue a full refund to credit card. TOTALLY unacceptable. Will dispute credit card charge.
Awesome app, my reserved spot was waiting for me even though garages in the downtown Philly area were all full during Christmas rush! Also got a text to ask if everything went ok! Will definitely use ParkWhiz again.
Yesterday I used this app twice. The first time just to locate parking places. The price was $14 more not using the app to reserve the space. So when I had to drive downtown, I used the app and paid $24. When I got to the lot, they honored it and I noticed a sign they charge $51 for the same time period. DEFINITELY savings using this app!!!
Allows users to sign in after completing guest checkout
Performance improvements and bug fixes