ParkBoston

City of Boston

About this app

The ParkBoston app, powered by ParkMobile, gives you a smarter way to park in Boston. Easily pay for on-street and off-street parking right from your mobile device. You can use the ParkBoston app in over 500 other cities across the country, including New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, Philadelphia, St. Louis, Minneapolis, Pittsburgh, and more.

Why Use the ParkBoston app?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities
• Use the GPS feature to find the closest ParkBoston spots

How to Set Up Your Account
• Download the ParkBoston app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkBoston app

How It Works:
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs and stickers around the parking spot
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late

App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Multiple payment methods available

About ParkMobile
ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 35 million people easily find, reserve, and pay for parking from their mobile devices.

Looking for Help?
At ParkMobile, we’re serious about customer service. We process over 350,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

Ratings and reviews

Doesn't keep you logged in. They probably figured out that if they force logged people out that it leads to an increase in revenue. I got logged out and tried to reset my password and the email didn't come. I had to go to a quick appointment and came back to a ticket. I just tried again, weeks later. It accepts my email address and says "reset email sent." It is not in my inbox or spam folder. Whether calculated or due to incompetence, the result is the same.

Nov'23: Still does NOT work. This app no longer works. It dies the moment it starts. I cannot get it working anymore. Re: devs response. Why bother with the update, I just switched to Park Mobile once I discovered the switchover of the providers. Why should I be wasting data on downloading the update while on the street? The app admins should inform users about such drastic changes. In general, app requirement for parking in Boston discriminates against elderly and low-income population.

I used to love this app. Now it"s HORRIBLE! Only allowing me to add time up to the next new hour -- meaning that for instance if it's 3:35 in the afternoon it will only allow me to park until 4!! What in the world is up with that? Tiny slider to select parking time is way too small and finicky, even if it did work correctly! VERY upsetting!

What's new

We’re frequently updating the app to give you the best parking experience. This update includes:
• Creating a new account just got simpler with Google Sign On! To access existing account details, continue signing in with your ParkMobile account email and password.
• We’re happy to now offer GPay as a payment option where accepted. Start parking without needing to manually enter your card details. Save time and get to your destination faster!