This app is shit. they should have put this app in play store when the buses had the means to scan QR Code on bus ticket.this app sucks.Plus when I get a ticket plus a transfer. I still have to pay . 50 cents.I hate this app with a passion.Plus does cincinnati metro drivers even know about this app. And how it works
Work's , but, it would be nice to have my two-year-old ride for free since she's not even 30 inches tall but they're charging me every time she gets on the bus! Not only that but, it doesn't tell you what the zone is, and there is no alternative routes than walking a mile & a half in a bad area of town to get on a bus 20 from Winneste Ave. All the way to Kingsrun Dr. and Winton Rd.
App showed the bus routes to take but didn't tell what zone tickets should be bought. Ended up having a wrong zone ticket and having to pay change for the difference/transfer. Developers should put some thought into the app.
At no point does this app tell you bus tickets will expire in 5 minutes. I had my hands fairly full so I wanted to activate the ticket before I got to the bus stop so I could just pull out my phone when i got on the bus, but it had expired by the time the bus arrived. I had to buy another ticket and there was no option to get a refund. There needs to be a clear indication of how long the ticket will stay activated before scanned, otherwise it seems like they are banking on people to make these mistakes so they can pocket the money. Terrible and unintuitive app design.
No simple way to simply view schedules. Since the trip planner is terrible it wouild be nice to be able to just view the schedule. Integration with streetcar information is terrible.
I love this app. I don't have to carry any money on me at all now these days. I only gave it 4 stars though, because I believe that when you open the app, ticket manager should be one of the options along with plan route and buy tickets. I shouldn't have to jump through a hoop to get to my ticket.
General bug fixes and performance improvements
Attention! Make sure you update the app to continue using your Mobile Ticketing Service
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