One hard to find turnstile per station, many times broken. App freezes or crashes and doesn't open when there's no data connection. Active tickets are buried in a menu only available after you go to Buy Tickets. The active ticket doesn't always show the barcode and you have to click on another button to show it. Missed many trains trying to work around the many bugs and usability issues. The metrocard machines at the stations don't work any better with credit cards.
This app is garbage. The buses don't carry a scanner and it is a mission to show the bus driver. But worse, it activated 3 of my passes the same day and when I called the administrators to fix the problem they refused to give me my money back.
Super convenient, I don't have to look for a ticket machine anymore. Good job. Good for locals not for tourist though.
so far good not problem with the app only scanners in different station
Fix this asap cannot log in because the app won't send the 3 digit code to my already active account I have tickets on my account I need to use
Convenient until your phone dies
General bug fixes and performance improvements
Attention! Make sure you update the app to continue using your Mobile Ticketing Service
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