
tara tower
terrible app, DO NOT buy spytec device. just set it up today and paid for 3 months of service. the app when opening drops me in the middle of the ocean in another country. I have to search the world for the device location. won't let me set up places or boundaries. I spoke with them about a refund of the 3 months as I'd be cancelling. they said I could get a refund on the device but not the subscription that I'm unable to use
2 people found this review helpful
Hapn Holdings Inc
March 19, 2026
Hi Tara, we’re very sorry for your experience. We understand how frustrating this must have been. Initial GPS connection issues can sometimes cause incorrect locations, and we’d really like to help fix this quickly. We’ve reached out to make this right, including your subscription concerns. Please check your email or contact us directly.

Mike D
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The last couple of days experiencing this app has been nothing short of phenomenal. The accuracy is wonderful. I have not experienced delays in notifications. The map is readable and detailed as well as the alerts you receive, and most of all, the software is user-friendly. The only downside is that you have to pay for each additional tracker at full price. A discount would be awesome for using two or more trackers. And thanks to the developers for reaching out when I did have an issue!!!!!
24 people found this review helpful
Hapn Holdings Inc
August 18, 2023
Hi there, we apologize for the inconvenience! Please uninstall and reinstall the app to resolve the issue. Don't hesitate to reach out to us at support@spytec.com if the issue persists.

Jessica Pyeatt
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Update Jacob called me and let me know about the battery bug, and a way to work around it and provided excellent customer service with pricing. App great most of the time accurate locations pretty precise even in low cell range areas. - All below is fixed, great job guys! don't see why there isn't a discount when you have multiple trackers. Recently stopped showing the battery percentage rate I've uninstalled and reinstalled many times but battery level no longer shows percentage.
3 people found this review helpful
Hapn Holdings Inc
March 13, 2025
Oh no, Jessica! That is really frustrating, it's important to us we help make this right. We're very sorry for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@gethapn.com. Thank you.