
Mike D
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The last couple of days experiencing this app has been nothing short of phenomenal. The accuracy is wonderful. I have not experienced delays in notifications. The map is readable and detailed as well as the alerts you receive, and most of all, the software is user-friendly. The only downside is that you have to pay for each additional tracker at full price. A discount would be awesome for using two or more trackers. And thanks to the developers for reaching out when I did have an issue!!!!!
21 people found this review helpful
Hapn Holdings Inc
August 18, 2023
Hi there, we apologize for the inconvenience! Please uninstall and reinstall the app to resolve the issue. Don't hesitate to reach out to us at support@spytec.com if the issue persists.

Andy
Ever since the rebranding, the app glitches and locks up frequently. I have to Uninstaller, reinstall, and enter my login info 2 or 3 times before I can use the app again. Things were just fine when it was still Spytech. I don't understand why trying to fix something that wasn't broke was a good idea. If this keeps up, I'm switching to a different platform. I'm not going to continue paying money just to get frustrated with something that doesn't work.
32 people found this review helpful
Hapn Holdings Inc
March 30, 2023
Hi Andy, we are sorry to hear that you had trouble after the latest update! Rest assured, the rebranding did not impact the app's performance. Please ensure there is no auto-added 'space' before or after your username/email. This is the most common reason why end-user login attempt fails. Please email support@gethapn.com for any assistance.

Jessica Pyeatt
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Update Jacob called me and let me know about the battery bug, and a way to work around it and provided excellent customer service with pricing. App great most of the time accurate locations pretty precise even in low cell range areas. - All below is fixed, great job guys! don't see why there isn't a discount when you have multiple trackers. Recently stopped showing the battery percentage rate I've uninstalled and reinstalled many times but battery level no longer shows percentage.
2 people found this review helpful
Hapn Holdings Inc
March 13, 2025
Oh no, Jessica! That is really frustrating, it's important to us we help make this right. We're very sorry for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@gethapn.com. Thank you.