Idea is great, service is great too. But I don't get why you people charge the duration of the ride? It's not so good infact this is bad so bad. There's still so much room to improve with the App. And 12TK per kilo with the duration of the ride! I would rather go for cng if am not in a hurry and burn in sun. It should offer something for students as well. Think about it. Other than than it's a great initiative.
They increased the charging amount in every part so quickly and at a time. the base fare, per km and even in riding time. This is disgusting. It seems that total fare exceeds the amount that CNG charges in a ride. I am not interested in this service any more.
Why not you keep an option that your app is not functional rather keeping various rider related regret options? Could have been a fan favorite app but it sucks big time...
Recent price changes, way out of line. I did a comparison between CNG and PATHAO and for me i found CNG works best. In terms of comfort, availability and now prices.
Wasted potential. I tried multiple times from multiple locations (mostly during office break hours and when office ends) but the app couldn't connect me to a rider.
Good service. But in recent times I can't seem to get a rider. This is probably due to the increased demand. You guys should try to increase the number of riders if you want to ensure Positive customer experience
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