80.8K reviews
Content rating
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About this app

The PayByPhone app simplifies your journey. From registering and paying for your parking in seconds, to extending it without having to return to your vehicle, and reminders of when it ends, we know you have more to worry about than parking. The PayByPhone app can be used in over 1,000+ cities worldwide & is now available in 12 languages, making it easier than ever. As the highest rated parking app in the world, PayByPhone has helped over 72 million motorists pay for their parking simply and easily, so they can focus on what matters most to them.
For businesses signed up to PayByPhone Business, the app allows drivers to simply switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or saving receipts. Paying for parking with PayByPhone is more environmentally-friendly than paying with cash: there are fewer vehicles on the road adding to air pollution to collect cash from pay and display machines.
App features
Start and extend parking session from your phone
View your session with the Today View Widget
Use Maps or Nearby feature to find out where you can use PayByPhone
Opt into push and SMS notifications about your parking session expiration
View parking history
Pin location of vehicle once parked to find it easily
Get receipts emailed to you for convenient expense reconciliation
Flexible payment forms, including credit card, Google Pay, and PayPal (depending on region) 

You can pay for parking with PayByPhone in USA, Canada, the United Kingdom, France, Germany, Italy, Monaco, and Switzerland

PayByPhone is a subsidiary of Volkswagen Financial Services AG (VWFS)
Updated on
22 Nov 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

80.1K reviews
Zoe Hu
22 November 2023
The app is generally fine, but the map only comes up 10% of the time? It uses to show automatically but it doesn't anymore. Super frustrating because half the time in my city, the numbers on the meter are scratched off so I can't read them. A functional map would be really helpful. edit a year later, the problem is even worse. the map doesn't even show in certain neighborhoods. can someone fix this please?
31 people found this review helpful
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PayByPhone Technologies Inc .
23 November 2023
Hi Zoe, We'd like to investigate this. Can you please reach out to our support team so we can collect a few details from you such as location and phone number/email address to link to your PayByPhone account. Here is the link: Thank you! PBP, Jill
Justin Golden
23 November 2023
Updated: app actually works quite well. I was going to rate 5 stars, but upon installing on a new phone and signing in, it DOESNT REMEMBER ANY CODES OR PLATES. What's the point of making an account if it doesn't remember the SAVED parking structure codes that I SAVED? Old: Forces me to update, forces me to sign in every time, auto signs me out, and says I can't sign in and can't create an account. Useless. It worked one time total.
Did you find this helpful?
PayByPhone Technologies Inc .
23 November 2023
Hi Justin, There could be a few things happening so we'd like to grab a few more details from you through this link: You may have been using a guest account/social media or Apple sign in and are now using a registered account with different criteria. We would like to help! We hope to hear from you. PBP, Jill
27 November 2023
I gave one star a year ago and I still have the same complaint: it should not be close to impossible to look up the code to pay from a distance. Also, it is strange the physical machine and app don't sync up, allowing parkers to pay twice. The meter itself says to prepay, then eats the money without giving correct credit. As in parking starts at 9 am, I pay at 8:30 for an hour, and get credit til 9:30, not til 10 am as promised. I go on the app and it offers to credit me til 10 am, no cash back.
1 person found this review helpful
Did you find this helpful?
PayByPhone Technologies Inc .
28 November 2023
Hello bjulia33, We would like to explore both of these issues with you and invite you to create a ticket with a support agent. Please include the location code in your request: so that we can ensure the location has been configured properly. We hope to hear from you! Thanks PBP, Jill

What's new

- Bug fixes